Microsoft 365 Administration is an associate-level, 3-month instructor-led course that prepares you for the MS-102 exam at INFOTICS Academy. Delivery: Live online / on campus. The fee is shared individually after you apply. Register your interest and we will tell you when the next intake opens.
Microsoft 365 is the productivity and identity backbone of most modern organizations, and the people who run it are in constant demand. This program takes you from creating a tenant to running it day to day: users, groups and licenses, Exchange Online mail flow, Teams and SharePoint governance, and the security and compliance layers that protect data.
Every module is taught in a live tenant. You configure Conditional Access, multi-factor authentication, Defender policies and Purview retention yourself, then troubleshoot the kind of tickets a Microsoft 365 administrator sees in a real helpdesk queue. The course is aligned to the skills measured in the MS-102 exam: tenant deployment, identity and access, threat protection and compliance.
| Certification | Microsoft 365 Administrator (MS-102) |
|---|---|
| Exam code | MS-102 |
| Vendor / track | Microsoft |
| Level | Associate |
| Duration | 3 Months |
| Delivery | Live online / on campus |
| Exam voucher | Up to 30% off the Microsoft exam (Pearson VUE) INFOTICS reserves the right to change or end this offer at any time without prior notice. Please confirm the current offer with an advisor when you enroll. |
| Course fee | Shared after you apply (personalized quote) |
| Attendance for certificate | At least 75% |
| Last updated | |
| Exam outline checked |
Helpdesk and desktop-support engineers moving into administration, system administrators adding cloud skills, and anyone responsible for a Microsoft 365 tenant.
Basic understanding of Windows, DNS and email concepts. No previous Microsoft 365 administration experience is required.
6 modules · 30 recorded lessons and labs. Live classes follow the same order; recordings and slides unlock in your learner account after you enroll.
Plan, create and organize a Microsoft 365 tenant.
Secure sign-in and manage identities across cloud and on-premises.
Administer the collaboration workloads.
Detect, investigate and respond to threats.
Protect and govern data.
Consolidate and practice under exam conditions.
16 labs on real machines or real consoles, checked for you. The rest open in your learner portal after you enroll.
Small batches with attendance recorded every session. A 75% attendance record is required for the completion certificate.
Catch up on any class and revise from recordings, slides and PDFs in the LMS.
Scenario-based lab work you complete and submit evidence for.
A 91-minute timed assessment with domain-level scoring and controlled retakes.
Earn a shareable badge and a QR-verified certificate, each with a public verification page.
CV and portfolio profile, job board and employer visibility for your verified credentials.
Independent training provider: this course prepares you for the MS-102 exam. The exam itself is sat and paid for separately with the certifying body. INFOTICS badges and certificates are training credentials, not vendor certifications.
91 minutes · pass mark 70% · 70 questions
View exam details
2 verifiable badges for this course, Open Badges compatible.
See badge criteriaINFOTICS Academy hereby certifies that
Your Name
has successfully passed the proctored certification assessment and is certified in
Microsoft 365 Administration
New batches are scheduled regularly. Register your interest and we will contact you as soon as dates for Microsoft 365 Administration are confirmed.
More questions? Read the general FAQ or ask a counselor.
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Up to 30% off the Microsoft exam (Pearson VUE)
INFOTICS may change or end this offer without prior notice. Confirm when you enroll.Deploy, manage, secure and troubleshoot Windows Server on-premises, in hybrid setups and in Azure: AD DS, Hyper-V and Azure VMs, DNS and DHCP, storage and Azure Files, security hardening and monitoring. Aligned to AZ-802.
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